Fact sheet to help with making insurance claims and resolving disputes with financial service providers.

Published by: The Financial Ombudsman Service

Factsheet about your pay and stand down during severe weather.

Published by: Fair Work Ombudsman 

Fact sheet with case study that describes the options available when a claim is refused.

Published by: Insurance Law Service and Financial Rights Legal Centre

Information about tenants rights in the event of storm damage and floods.

Published by: Tenants Union

Fact sheet for individuals and small businesses unable to meet repaytments under a credit facility.

Published by :The Financial Ombudsman Service

Fact sheet about the Australian Government Disaster Recovery Payment and how to claim the payment.

Published by: Centrelink

Information about financial assistance for individuals and small business .

Published by: Service NSW 

Information for primary producers and small business operators affected by flood/fire/storm damage or any other declared natural disaster.

Published by: NSW Rural Assistance Authority

This fact sheet provides a quick guide for getting your insurance claim paid.

Published by: Legal Aid NSW

Date: 2020

Fact sheet on website with case study that addresses issues such as:

• How are bushfires and insurance related?
• Does my insurance policy cover me for bushfires?
• How do I make a claim?
• What are typical issues to consider in bushfire insurance claims?
• Additional Benefits under your policy
• The General Insurance Code of Practice
• Other Common Bushfire Insurance Issues
• What can I do if my claim is refused and how do I raise a complaint?

Published by: Insurance Law Service, Consumer Credit Law Centre

Assistance with everyday legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink. Call us on 1800 801 529. 

LawAccess Online has plain language legal information including factsheets and guides to help you with your legal issues.

Published by: LawAccess NSW